1. Information We Collect

Job Clarity collects information you provide directly to us, including:

Account information (name, email, company name)
Contact and lead data you enter into the CRM
Project and job information
Photos and documents you upload
Communication logs (calls, emails, SMS)
Location data when using territory mapping features

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Protect against fraudulent or illegal activity

3. Third-Party Services

Job Clarity uses the following third-party services to provide our platform:

Supabase - Database and authentication
Twilio - SMS and voice communication
Resend - Email delivery
Vercel - Application hosting
QuickBooks - Accounting integration (when enabled)

Each of these services has their own privacy policies governing their use of your data.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, and role-based access controls.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Export your data in a portable format

7. SMS/Text Messaging

Job Clarity enables businesses to send SMS/text messages to their customers for appointment reminders, project updates, estimate follow-ups, and promotional offers. The following applies to SMS communications sent through our platform:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Message types include: appointment reminders, project status updates, estimate follow-ups, storm/weather alerts, and promotional offers related to the services provided by the business using Job Clarity.
Message frequency varies based on your interactions with the business. You may receive up to 10 messages per month.
Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.
You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation of your opt-out and no further messages will be sent.
For help with SMS messaging, reply HELP to any message or contact the business directly.
Consent to receive text messages is not a condition of purchase. You may continue to use the services without opting in to SMS communications.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@jobclarity.io